South Africa
United Kingdom
United States
Australia
New Zealand
Canada
Ireland
UAE
Namibia
BotswanaWe work with businesses all over the world
A staff member who answers instantly, at 2am
An AI assistant trained on your services, products and frequently asked questions. It answers customers the moment they ask, captures the lead, and hands the complicated ones to your team.
No obligation. Tell us what you need and we will come back to you with a costed quote.
Where enquiries quietly disappear
People ask after hours
Most enquiries arrive outside office hours. Without an answer, they carry on to the next business.
Your team answers the same question all day
Opening hours, pricing, location, availability. Routine questions eat the time your staff should spend selling.
Slow replies read as disinterest
A response an hour later often arrives after the decision has already been made.
What the HelpBot does
Trained on your business, embedded in your site.
Trained on your business
It learns your services, products and FAQs, so answers are specific and accurate rather than generic.
Available around the clock
Customers get an answer at any hour, including weekends and public holidays.
Captures leads while it talks
Conversations become contact details and context your team can act on.
Multilingual
It can respond in more than one language, which widens who you can serve.
Fits your site
Embedded to match your existing design, so it feels part of the site rather than bolted on.
Insight into what people ask
Interaction reporting shows the questions customers actually have, which is useful well beyond the chatbot.
How it works
Four steps, no jargon.
- Request a callWe look at the questions your customers ask most.
- Quote and training planA costed quote, plus what the bot needs to learn.
- We train and embed itWe feed it your content, test the answers and install it on your site.
- Review and refineWe check real conversations and sharpen the responses over time.
Why Pro Media Mogul
Over 15 years building websites, systems and campaigns for South African businesses and schools.
“Appreciate the very quick response and attention. Also excellent delivery of our request. Keeping up to the LAB24 motto “It’s About Time”. Thank you to the Team.”
Daya Ramparsad, Lab24
“Very good service. Attended to me on time. Answered all questions. Overall they did a good job!”
Bargain Car Parts
Trusted by South African businesses and schools including A5 Cash & Carry, Lab24, Fair Properties, Ganga Plumbers, Durban Dog Hotel, Fastcubes and Divinity Spa.
Common questions
Will it give customers wrong answers?
It is trained on the material you approve and tested before going live. We also review real conversations afterwards and refine the answers.
Does it replace my staff?
No. It handles the repetitive questions so your people can spend their time on work that needs a human.
Can it hand over to a person?
Yes. Anything it should not answer can be routed to your team along with the conversation so far.
Will it work with my CRM?
It can be connected so that captured leads land in your system rather than in a separate inbox. We will confirm specifics for your setup on a call.
We work with businesses all over the world
Everything we do is delivered remotely, so where you are based makes no difference to how we work with you. We support clients across South Africa and internationally, in any country in the world.
…and every other country. Setup, training and support all happen online, over video call and WhatsApp, in your time zone.
Stop losing after-hours enquiries
Request a call back and we will show you what an AI HelpBot would handle for your business.